PRO NETWORKING
Archive for the ‘Sales’ Category
How Sales Professionals Leave Money on the Table by Not Using Linkedin
Did you leave something?
5 Ways Sales Professionals Leave Money on the Table by Not Using Linkedin by Martin Brossman
For years I have been coaching sales professionals, discovering that they used to pay for similar information with less quality than the data that Linkedin is providing now at the free level. More importantly, all sales professionals that I have personally coached have gained clear value and closed more sales when they began using Linkedin correctly. However, I realize that there are many sales executives who are obviously not using Linkedin effectively, i.e., potentially leaving money on the table. I hope this list of 5 Linkedin omissions gets the attention of all honest hardworking sales pros and spurs you into action.
1. Their profile is so poorly filled out that when I ask them if they would buy from or trust “this person” (looking at their own profile) they say, “I really need to spend some time and clean up my profile.” Which translates to “no, I wouldn’t trust this person.” Some examples of items that might need clean-up are: outdated information, no business phone number, inappropriate photo for what they do, and using terms understandable to their peers and competition but not their customer. Their profile is not optimized for their customer to find them. Some don’t even have a picture and don’t realize how important it is for their professional presence.
2. They don’t even look up prospects and their company before meeting. In coaching sessions I will take several key current prospects that a client is pursuing and look them up, using the correct search tools. I will say, “Would it have been useful to know X,Y and Z about your client before you called?” The reply is, “I didn’t know X,Y or Z about their X,Y or Z. Of course that would have been of value.”
3. Their recommendations are none to poor. Often they just give buddies recommendations to get reciprocal ones, which are usually so transparent they could hurt their reputation. One company with 9 employees had everyone in the company give each other recommendations; there were no other recommendations, with the exception of one employee who had one additional valid recommendation.. That was over a year ago, and the one employee with the real recommendation is the only one who still works for thecompany −all others were laid off. Of course not just because of that, but I can tell you from my experience that this individual was the most productive, competent and loyal employee of all of the staff.
4. They don’t realize how bad they look to Google. They don’t know that their profile can be fully visible to Google, and that it just looks poor, as though they have little experience and qualifications. Sometimes they spend a lot of time on their profile, but do not even have their public profile set up so they can be found outside ofLinkedin. This creates a bad reflection on them and their company. They don’t understand how, with Google, sites like Linkedin are becoming as important, if not more than, their company web site for building a positive image and reputation.
5. They are not building a network that is relevant to the contacts they need. They don’t understand that the more relevant and trusted allies they connect to, the greater their reach in Linkedin. They haven’t figured out that people they know and trust are often connected to more people who could help them than they realize. By being onLinkedin you can discover who your contacts are connected to and how you can help each other. For example, there are referral groups who meet every single week whose members are not connected onLinkedin. They are missing out on the hundreds of connections that may already exist which could be accessed through the Linkedin network.
If you find yourself in any of the 5 points, stop and either do something yourself or get help to get this handled. Better yet, call me! If you find this useful, pass it on to someone in Sales that you care about.
Martin Brossman – 919 847-4757 – www.ProNetworkingOnline.com Martin@CoachingSupport.com
See Linking Into Sales : www.linkingintosales.com with Martin Brossman and Greg Hyer
Enhancing the Value of Your BNI Referral Group with Social Media by Martin Brossman
BNI Morning Show - N. Raleigh
Enhancing the Value of Your BNI Referral Group with Social Media by Martin Brossman
I was privileged to speak at The BNI Morning Show, a popular BNI group in North Raleigh, about business use of Social Media and on-line reputation management. To share the highlights with you, here are a few of my short tips for profoundly enhancing the value of your BNI referral group using Social Media and reputation sites.
- You can update LinkedIn, Twitter, or Facebook status about the meeting with something unique to that day, and the name of the group. Example someone posted: Looking forward to hearing Martin Brossman about Social Media w/business at our BNI Morning Show
- When having a one-on-one with someone, you may want to say something about the meeting and reference the person on any of your micro-blogs or status updates such as Twitter, Facebook or LinkedIn .
- Give recommendations to members on LinkedIn after you have worked with them enough to give a specific and valid recommendation.
- Use on-line press releases to announce significant changes or advancements to the group.
- Include a member /reference the group in a blog post.
- Using Facebook “Pages” for business allows a posting to be picked up by Google vs. your personal profile that is basically seen by only the people you have let in as friends. .
- Have a short URL for a Web page or Facebook business page for members to use when posting on micro-blogs and status updates such as bit.ly .
- Post honest and positive comments in on-line sites like MerchantCircle.com or LocalAdLink.com This can also include posting on the person’s “wall” on sites like Facebook.com, LinkingRaleighNC.com and inside919.com. (LinkingRaleighNC.com and inside919.com are in the RTP NC area, www.insideareacodes.com to find the one in your local area code. )
- Make sure you have your LinkedIn profile optimized for your target customer, and consider connecting with the people on your BNI team.
The BNI Morning Show is one of the BNI Chapters in RTP, to learn more about them go to: http://trianglebni.net
Martin Brossman is a Business Coach, Trainer and Author who integrates Social Media training and Success Coaching. He offers training for Referral group on using Social Media for Business. He is the co-founder of Professional Networking on the Web at the Cardinal Club in Raleigh. Find more info and links to Martin’s Social Media universe at www.ProNetworkingOnLine.com and find his new book “Brossman’s Social Media and Online Resource Directory for Business”. A great resource to find out more about Social Media for Business . Martin can be reach at US EST: (919) 847-4757 or Martin@CoachingSupport.com .
Using LinkedIn for Sales – Part 2 by Martin Brossman
Free info you can use
I have been coaching high-quota Sales Professionals for many years and believe LinkedIn is one of the most important free sales tools available today.
Remember, LinkedIn is a professional tool for solving tasks. It is not a cold calling list or directory of your target clients. It IS a first place to check for current and future contacts and business, due to the high quality of the data when it is present. Since each profile is about an individual, automatic self-interest is generated for being well-represented on the web.
If you look at a person’s profile, you will get all the information they choose to make available, and also you can get a sense of how much they use LinkedIn. For example, you can note whether their Public Profile consists of their name vs. the pre-assigned random numbers and letters. If they have personalized it they are likely using LinkedIn frequently. Next, notice how many recommendations they have, how many connections they have, if they have a picture, and whether they filled out their profile. These factors all point to how comfortable they are with using LinkedIn, and possibly how receptive they will be in accepting your introduction.
Know your target clients and businesses and observe how close you are to them through LinkedIn connections. Who do you your ideal clients trust and how well connected are they to you? You want to keep building your connections closer to your clients and that is done by relating to them and building their trust, not just by sending them an invite to connect. Are there a few people that seem to be more connected to your ideal clients than others? If so, these people need to be a higher priority for building and maintaining relationships.
It’s important to understand that this is a dynamic process which still involves building trust and connections, just like traditional networking has all along–which means investing in quality people who are on the path to where you want to be.
If you are a sales professional, LinkedIn is not only a big asset to your own career but also to the company you work for. If you set up your web link back to the company web site (using the Other option) and use the right keywords in your profile that your customers use, you will enhance the web presence of your company and yourself. A true win-win. This also makes it easier for your contacts to refer YOU to other members of their company by just referring people to your public profile.
That last tip I want to share today about your LinkedIn profile is: make sure to clearly have your contact information easy to find, especially your phone number. Make sure to first include it in the Contact Settings area at the bottom of your profile, but if you are in sales I would also add it at the top in your Summary area.
Last, when should you upgrade your LinkedIn profile to the paid version? When you keep running up against the notice that says you need to upgrade to get the information you need. LinkedIn is very generous in giving a lot for the free service, so use all of it.
Since LinkedIn does such a great organic job of enhancing the brand of a business by having all their key people correctly listed on LinkedIn, you could add more value to your customers by offering resources for them to be on LinkedIn. That may be you or someone who provides LinkedIn training.
Martin Brossman can be reached at Martin@CoachingSupport.com (919) 847-4757 – ProNetworkingOnLine.com and see his LinkedIn resources http://usinglinkedin.wordpress.com/ or on Twitter: http://twitter.com/Usinglinkedin
Reprinted from www.LinkingRaleighNC.com – Greg Hyer
Understanding Linkedin for Sales Professional – Part 1
Look up your next contact on Linkedin
Last week I convinced my friend Bob of the value of using Linkedin for sales. It happened right after I saw him having lunch with John, another friend of mine. When Bob called me later to let me know that he was doing well in his new position and to make an appointment with me for continued sales coaching, I mentioned that I knew John well. I asked him if he had used Linkedin before he talked to John. Bob said no, he hadn’t. I was sitting at my computer at the time. I asked, “Did you talk about the fact that you are both big Hurricanes fans? “No, I didn’t know that,” Bob replied. Then I asked him, “Did you discuss that you both did your undergraduate work at North Carolina State University?” Again, Bob said no.”Did you tell Bob he knows your best customer, Richard Jones? Bob replied, “No, that would have been great to know, but it didn’t come up–how did you know this?” I told him I knew it because I had looked at John’s LinkedIn profile. “If you had just taken a moment before you met John to look up his Linkedin profile,” I explained to Bob, “you would know all this information and more. Also, since John posted his profile on Linkedin, it is information that he is clearly comfortable having others know, so it’s okay to mention. You could have said, ‘I looked you up on Linkedin and noticed that you are a Hurricanes Fan, or that we both went to NC State.”"Now, on the other hand,” I continued, “if he looked you up on Linkedin, he would see that you had 15 connections, that your profile says you still work at the company you left two years ago, and that you don’t have a single recommendation.” “Bob,” I said, “you’ve done your best to always sell top-quality products with a personal commitment to give the best quality support to your customers. Would you want an easy way for potential customers to see your years of experience and be able to check you out before you meet? I know you have a large number of customers that would be pleased to give you a recommendation on Linkedin if you simply asked. Bob replied, “Can we include some Linkedin training along with regular sales coaching-as soon as possible?I told him to start immediately by making sure his Linkedin profile was fully filled out and to start looking up customers before meeting them. And I noted that there’s also a large amount of information available by looking up the company that many people aren’t even using, which gives info which would have traditionally cost money or a lot of research. Several key things for a sales professional about Linkedin: Start looking up companies you are involved with, including your own. Before you meet with someone see if they are on Linkedin and review their profile. Make sure that when your future customers look you up on Linkedin, current information is there that enhances understanding and trust of you. Linkedin is a valuable tool for a successful Sales Professional and offers a great deal at the free service level.
—Martin Brossman: Success Coaching & Trainer offering Social Media, Personal Branding and Linkedin training since 2006. www.ProNetworkingOnLine.com -Martin@CoachingSupport.com (919) 847-4757 (Article re-printed from www.LinkingRaleighNC.com )
Reasons to Spend Time Using LinkedIn for Career and Business
How are you using LinkedIn?
The Top 10 Reasons to Spend Time Using LinkedIn for Career and Business
By Martin Brossman and Greg Hyer
LinkedIn is a free resource that lets you build and maintain a global and local network–a powerful tool in a world where higher transparency is required for trust. LinkedIn allows you to keep in touch with not only what people are doing but who they are connecting with. It is a social medium that is professional and businesslike. If you have not spent time with it and you care about your career and your clients’ trust, it’s time to start allotting some hours to it.
Here are just a few reasons to invest time in LinkedIn.com:
1. More than 30 Million people you can search.
LinkedIn lets you research 30 million professional people with almost 100% accuracy and gives YOU permission to know the information posted on the profile. For example, if you met someone for the first time and mentioned you saw in their LinkedIn profile that they went to the same school you went to, that would build rapport. If you gained this information from a private paid database, that might make them feel uncomfortable.
2. Free quality consulting advice.
Use the Answers area of LinkedIn to obtain valuable free information as you need it—it’s often comparable to thousands of dollars of consulting advice. One way people are motivated to give you quality answers is because they have a chance of you voting their answer to you as the most useful answer increasing their status as an expert.
3. Establishing yourself as an expert.
Receiving authentic recommendations from past or present associates and co-workers which appear in your LinkedIn profile can help position you as an expert. Of course recommendations have to be earned by quality work, generally building over time to enrich your LinkedIn presence, and are often inspired by your giving sincere recommendation to others. At the same time, answering questions offers you a further opportunity to be seen as an expert by responding to questions posed in your field. When your answer reveals your expertise, you have the possibility of being voted “expert answer.”
4. Enhancing your brand and presence on the web.
LinkedIn is a site that builds more credibility than your own website. It is well-indexed by Google. When people see a recommendation given to you on LinkedIn, they can choose to see the full profile of the person that gave the recommendation, giving it more credibility.
5. Direct introductions to a large number of quality people.
Through LinkedIn you can be directly introduced to and have access to people who may not take your call directly. By properly using LinkedIn’s direct introduction system, you can get introduced to people that you are connected to as well as people that your contacts are connected to. You can also learn who your contacts are connected to, and how they are connected. Important note: When you make the reach to contact them, always have a reason in their best interest.
6. Allowing people to prescreen YOU to build faster trust.
With higher demands for greater transparency, LinkedIn offers a credible way for your customers to prescreen you by seeing recommendations without having to bother people. This also applies for people looking for a job. People can see recommendations to you without your having to repeatedly bother your references to pre-screen you.
7. Professional groups that let you connect with a common interest.
Connect with people that share a common interest by joining a group and participating in group discussions on the group’s discussion board. There is a group for everyone, such as local networking groups like Linking Raleigh, NC, school and corporate alumni groups, or groups related to an industry or profession.
8. Providing valuable changing resources to attract multiple visits to your information.
Use the LinkedIn applications to do things like display your Wordpress or TypePad blog in your profile so that visitors can learn more about you. Add the Amazon book app so you can share with others what you are reading and recommend they read. Promote your events or find an event through the events app. Make a presentation by uploading a PowerPoint slide show about your business or even yourself.
9. The ability to recognize good people that the world can see.
LinkedIn lets you give recommendations to people throughout your entire life, and that can be a better use of your time then the usual mode of interrupting people to ask for a job or a sale. LinkedIn not only allows you to build trust and credibility with local people but people all over the world. Since you can search in your vicinity or anywhere, you can have local contacts and global ones very easily. By providing deeper information, LinkedIn can enhance existing relationships and deepen new ones. Spending some of your time appreciating good people in your life is the avenue to fostering friends and associates who care about YOU.
10. Keeping track of your direct and indirect network.
Use LinkedIn as an easy way to keep track of your contacts, their contacts, and changes in status. For example, if someone you know got promoted or received an award, this could by a way to acknowledge them for their accomplishment. You may find that a good friend wanting to help you just connected with an important person you want to meet.
Like anything in life, you do have to spend some time with LinkedIn to gain value from it. The time you spend building your profile will reap its return when you put yourself out there to expand your professional network and build your reputation through this rapidly expanding social media tool. Simply by sending and receiving recommendations, using apps, answering and asking questions, and helping others along the way, you can be remembered and made memorable by using LinkedIn. Take full advantage of what LinkedIn has provided for free and bring yourself to the forefront of a crowded room.
About Martin & Greg:
-Hello, I am Martin Brossman. As a success coach, I believe almost everyone should be on LinkedIn since it has given so much value to myself and to my coaching clients when they spend the right amount of time with it. If you Google my name in quotes, you will see the second item listed is my LinkedIn profile–all possible with the free LinkedIn service. I currently use their paid service, but that evolved after I gained value from the basic free service. (Our post above refers to all that is possible with the free service.) I have been offering group LinkedIn training in the Triangle since 2006, and in response to requests, I now offer customized LinkedIn training for individuals and small groups. My LinkedIn profile: http://www.LinkedIn.com/in/martinbrossman
-Hello I am Greg Hyer. As a local networking advocate, I feel strongly that LinkedIn is the ideal tool and service to use to enhance your professional brand and manage your professional relationships. The benefits to using LinkedIn are significant, yet it does not require that you devote that much time to it. As a founder of a LinkedIn Group and corresponding website, LinkingRaleighNC.com, I help local professionals build a quality network and provide some resources to improve their chances of finding the connection for the next opportunity. My LinkedIn profile: http://www.LinkedIn.com/in/greghyer
Short URL for this post: http://tinyurl.com/10LinkedIn
Job & Career resources – Using Linkedin – Martin Brossman Interview
An Interview with Martin Brossman on Using Linkedin as a Job Hunting tool. Also see other resources below.
Here is the two links to the shows:
1st the spot that was shown on the nightly news:
http://news.mync.com/site/news/video/2951/Linked%20In%20pkg/
2nd more of the interview:
http://news.mync.com/site/news/video/2944/Martin_Brossman_interview/
I want to thank all who recommended me for this show including Greg Hyer with the great RTP Linkedin resource: www.linkingraleighnc.com, Wayne Sutton and Chuck Hester ( Linkedin Life, find Chuck at: http://www.linkedin.com/in/chuckhester ). I know their were others that recommend me as well but did not get the names.
Other resoruces: Professional Networking On-Line ( Article on MyNC.com ) :
http://wake.mync.com/site/wake/Community/story/11074
Martin Brossman – Success Coach / Trainer
About Martin Brossman
Martin, a success coach, speaker, trainer and author, has been mastering the art of networking in the Triangle since 1982 ( www.coachingsupport.com ). He has originated numerous successful in-person and on-line networking groups which have facilitated meaningful business connections among members. Martin’s computer skills have powered his keen ability to create and teach crucial new Internet communications, such as blogging, podcasting and on-line networking. His own podcast show can be heard at www.InquireOnLine.info . He offers consulting on how to generate profitable alliances by maximizing face-to-face and on-line presence and managing “the conversation of you” on the Web – www.ProNetworkingOnLine.com .
For more information, contact Martin Brossman at (919) 847-4757 or Martin@CoachingSupport.com
For TinyURL to share this page using: http://tinyurl.com/5lqyyl
Professional Networking On The Web By Anora McGaha
WAKE COUNTY, N.C. By Anora McGaha
There’s a new group in town, for online networking; one that really helps people apply the tools of online social networking to daily business. Professional Networking on the Web. What do you know about that?
A few of you have been doing this for years, and this may or may not appeal. Maybe you like to share what you know, then you might like to participate. But for most of us, even signing up into LinkedIn, THE professional registry online, is a major leap of faith. It takes anywhere from two to ten people inviting us in before we sign on, and then, once we’re in, then what? If we have a business that is ready to go, ready to network, ready for new clients, the “Then What?” question is very important; it is the core focus of this group.
The biweekly breakfast meetings are led by Coach, Martin Brossman, and Web Consultant, Whitney Hill. They start with introductions, and a quick round of progress and successes since the last meeting. Then, down to business: choosing a person to review on LinkedIn and to help with networking. Step up to the laptop. Type in your password, and let’s go over your profile! Questions and comments come in from around the table. Suggestions are made; praise given. Then… Then, it’s time to find someone you want to meet to further your business opportunities. Who do you want to meet? CIOs in biotech? Project managers in consulting firms? Recruiters based in the Triangle?
Martin coaches the person through the search features in LinkedIn and someone is chosen from the search. Their profile is reviewed to see what they have in common. Their degree of connection is evaluated, and the people known in common looked over. Then the team offers suggestions about how to approach this person. “One of the most valuable aspects of this group is that we explore what are valid and authentic ways to approach a new contact, respecting their priorities and their time,” says Martin Brossman. “We work as a team using both in-person and on-line resources.” With that, time’s up, and one more person has gotten suggestions on their profile, and methods of finding and approaching people from LinkedIn. In the process, everyone has gained.
One of the group members, Athena Delmontie writes this: “The unique focus of using our internet connections as well as our off-line contacts is a valuable resource to my business. We not only help each other with new introductions to business but also etiquette in the on-line networking world and sharing proper application of social media for business.”
The Professional Networking on the Web group meets at the Capital Club in the Progress Energy Building in Raleigh. On the 21st floor in a spacious room with a view of the rising sun (yes, it meets early, at 7:30 am), there are breakfast choices, both continental breakfast and five cooked breakfast options for a nominal fee. The group is by invitation only, but you’re invited to request consideration to participate. Write to Martin Brossman at martin@coachingsupport.com or call 919-847-4757 to request consideration.
Republished from: http://wake.mync.com/site/wake/community/story/11074/
To see more about the group go to: http://www.coachingsupport.com/network/PNOTW.html
A New On-line Business Networking Resource – Inside919.com
If you are a business in the 919 area code, you may wonder where on-line to network. Of course linkedin.com is worth having a profile on, but I want to talk about a new one– www.inside919.com (they also have ones for all US area codes — www.insideareacodes.com – but you need to really work or live in the title-designated area code ).
It is free to join, allows you to form local discussion groups like “Triangle Business Bloggers” or “Podcasting.” It lets you list calendar events, have a blog so you can contribute useful articles, have a profile stating your business and it offers an RSS feed so you can keep up with it in your Blog Reader. By requiring you to live or work in the 919 area code and asking that people make at least one contribution a month, it keeps it smaller then the big guys offering a local connection. It was started by Pat Howlett who moved from a small town to the RTP NC area and wanted to create a small town business networking feel on-line.
My networking advice for using Inside919 is to take a little time to join it, fill out the basic profile, maybe join a few groups that are of interest and connect to some people you know. Next just check in once a week or even once a month based on your time demands and the importance of a web presence. When you check in, look for ways to help others or contribute to a conversation that is occurring in a Forum or group. If you use a blog reader then add the RSS feed to that so you can keep track of it.
I do recommend a picture and if you don’t have one you like, pay a photographer for one good one. The good photographers can offer Photoshop touch ups if that makes you more comfortable. You can find one in InSide919.com as well.
Next share the site with good local businesses you know to help them connect to others.
I like this group since Pat is a local person who truly wants to help the local business professionals and make it easy to participate. To me this can be one of the important pieces of your on-line presence and marketing plan.
Pat Howlett also is creating groups for other area codes and here is a website to find all the groups: www.insideareacodes.com
If you join www.inside919.com , look me up and say hello!
By Martin Brossman – www.coachingsupport.com – Martin@CoachingSupport.com (919) 847-4757
A Few Tips on Getting the Most out of Your LinkedIn.com Account by Martin Brossman
LinkedIn.com is a business networking resource on the internet. It complements your fundamental networking skills in building relationships of value which you would use with people you interact with in person. It offers you a world wide connection, a way to “personally brand” yourself, make contacts for jobs, and have a chance to acknowledge good people throughout your past.
First of all sign up if you have not, today! The basic service is free! And fill out the entire profile. Include as much information in your profile as you can. This includes simple hobbies, interest, and associations that are important to you. Those profiles show up in Google searches, so others will be able to view the information. If you understand “personal branding” of YOU, then you know the benefit of this. The more positive points of reference to you on the web the better (as long as they are real).
Take a few minutes and think about people of value from your past who you might link with. Search for their names and invite them to reconnect. Then take the time to write them an endorsement (even a sentence is good). Your name is tied to this so make sure it is authentic and also reflects well on you. If you keep doing this and helping people your own endorsements will grow over time and be well earned. Endorsements of you initiated by others are obviously best. You really don’t want to ask for an endorsement unless you are clear they would love to give you one and are simply looking for an opportunity.
Look for professional associations or groups such as your college on LinkedIn and if they are not listed encourage them to”register.” My own college St. Andrews is not listed and I am working on getting them to sign up. This “group” feature of LinkedIn is very important. It lets you gain contact with all the members of that group to build relationships if appropriate. As you set up for your own “LinkedIn” web link be sure it reflects your real name. When you sign up for an account, you are assigned a random number that designates your profile page on LinkedIn. You can then go into your profile settings and change that number so that instead of http://www.linkedin.com/pub/1/712/a78, you would have a personal link like mine: http://www.linkedin.com/in/martinbrossman . You can and should add this to your website and email address.
Understand and use the questions area. People are wonderfully generous about helping other LinkedIn.com members. Ask questions of things you think the members may be able to help you with and answer some of the questions if you can. You may be known as an “expert” over time in that area.
Also, have some fun. I found a distant cousin in Australia of whom I was completely unaware of. I have looked up people who took training programs that turned out to be of great value to me and made some good friends that way. Remember to build your network and invest in it before you need it!
Let me know how YOU are using linkedin.com
You may enjoy the current article in the News & Observer about Linkedin.com. It is titled “Are You Linked?”
http://www.newsobserver.com/business/technology/story/630408.html
www.linkedin.com
Be well,
Martin Brossman
www.CoachingSupport.com
martin@coachingsupport.com
www.InquireOnLine.Info